Policy
Refund Policy
This policy explains how cancellations and refunds work for Bread (in-app credits) and other digital items purchased on the MY4CUT website.
Effective: October 6, 2026
1. Scope
- This policy applies to Bread (in-app credits) purchased on my4cut-official.com.
- Bread is used for paid features in the MY4CUT app and web, such as frame creation and filter or sticker packs, and is added to your account immediately after payment.
- Bread purchased through the App Store or Google Play follows each store's refund policy. Please request those refunds from the store.
2. Full refund
- If you haven't used any of the Bread within 7 days of purchase, we refund the full amount.
3. Partially used
- If you've used some Bread, we refund the value of the remaining paid Bread.
- Bonus Bread is excluded from the calculation, and used Bread is counted against paid Bread first.
- Refund = amount paid × (remaining paid Bread ÷ paid Bread purchased)
4. Issues on our side
- If you couldn't use your Bread because of an outage, payment error, or a feature we failed to provide, we refund it even after 7 days.
- If Bread was deducted but the feature failed because of an error, the Bread is returned.
5. Not refundable
- Free Bread from events, rewarded ads, daily check-ins, or promo codes is not refundable.
- Bread can't be transferred to other members or exchanged for cash.
6. How to request a refund
- Email hello@myfourcut.com with your account, purchase date, and amount paid.
- We process requests within 3 business days and cancel the charge on your original payment method. Your card issuer may take 3–7 business days to reflect it.
7. Physical products
- Physical products such as photo booths are sold on our Naver Smart Store and follow the store's exchange and refund policy.
Business information
- Company
- my4cut (나만의 네컷)
- Representative
- Heechan Seo
- Business registration no.
- 436-13-02376
- Mail-order business no.
- 2026-서울구로-1744
- Support
- hello@myfourcut.com